NAVA Technologies Inc., hereby referred to as NAVA, "we", "our", or "us" is the owner and operator of the mobile application known as NAVA Salud, and the websites https://www.navatech.ca, https://www.navamedq.ca, https://web.navamedq.ca and https://clinic.navamedq.ca hereby referred to as ‘Application’, and provides access to End Users on the terms and conditions contained in this End User Licence Agreement (EULA).
Prior to registering for services offered by NAVA, through the Application, End Users are advised to read, carefully, the terms and conditions outlined in this agreement.
By registering for services offered by NAVA, through the Application, End Users automatically signal their acceptance of the terms and conditions outlined in this agreement.
Agreement refers to this End User Licence Agreement.
Application refers to the websites https://www.navatech.ca, https://navamedq.ca, https://clinic.navamedq.ca, https://web.navamedq.ca, and the native application (NAVA Salud) specifically designed for android and iOS smartphone devices.
Content refers to text, data, speech, or other sounds, visual images (animated or otherwise) in any form, or in any combination of forms including the availability of booking times.
Device refers to a smartphone, tablet, or computer on which the Application can be accessed by End Users.
Documentation refers to user manuals, guides, explanatory notes, or memoranda that may or may not be supplied with the Application provided to Health Care Providers as updated from time to time.
End User refers to either the Patient who books an appointment with a Health Care Provider using the Application, or the Health Care Provider who operates the Application on a computer with the intention of using it in accordance with NAVA’s Intended Purpose.
EULA refers End User Licence Agreement
Health Care Provider refers to a medical practice or organization in its entirety, or any physician, nurse, or health care administrator who owns or works for a medical practice or organisation.
Intellectual Property (IP) refers to all industrial and intellectual property rights including, without limitation, patents, copyrights, right to extract information from databases, design rights, trade secrets, rights of confidence, and all forms of protection of a similar nature.
Intended Purpose refers to the purpose of making or accepting bookings for medical appointments via smart Devices, which access appointment times of health care professionals.
Patient refers to a person seeking to utilise the Application or Website for the purpose of booking an appointment, or the individual representing the Patient, such as a parent, guardian or carer.
Party refers to a party that has agreed to be bound by the terms and conditions contained in this End User Licence Agreement.
Renewal Date means the date NAVA and the participating clinic agree on to renew the terms and conditions contained in this Agreement.
Sensitive Information refers to the health information about an individual.
Third Party refers to any individual or organization aside from NAVA Technologies Inc. and its customers.
Use refers to the treatment, handling and management of personal information by NAVA Technologies Inc.
Website refers to the Application, operated under licence from NAVA, located at the URL www.navamedq.ca, for which the End User obtains a right to use.
The terms and conditions contained in this clause apply to Patients who utilise the Application for its Intended Purpose.
Patients agree that:
Health Care Providers agree that each Health Care Provider must maintain a current subscription to use the Application.
A confirmed appointment must be cancelled 48 hours prior to the appointment time and rescheduled for a future date. Patients who have confirmed their appointments and not shown up for the appointment are considered no-shows. The no-show penalty is $60 per appointment missed. If the payment is not made, you will not be permitted to make another appointment using our service. We do this to encourage patients not to cancel appointments without informing the Health Care Provider.
We will take sufficient measures to keep you informed by sending you periodic notifications of future appointments through the Application. In addition, the appointment is only confirmed through your consent.
Health Care Providers agree that they will not:
End Users agree to keep any passwords that we provide, confidential. End Users are expressly prohibited from sharing their username and password with Third Parties and must take all reasonable steps to keep their passwords secure.
We may notify End Users of changes to the End User License Agreement upon reasonable notice. Any modification to this agreement shall be deemed to be accepted by End Users by virtue of their continued use.
Subject to our compliance with the non-excludable provisions and to the fullest extent permissible by law, we are not liable for anything the End User does to a Third Party as a result of using the Application:
End Users agree to indemnify, defend, and hold us harmless with regard to all actions, claims, proceedings, demands, liabilities, losses, damages, expenses and costs (including legal fees on a full indemnity basis), connected to any of the following:
We can terminate this Agreement without notice if:
The Health Care Provider is deemed to terminate this Agreement if they fail to keep their subscription current.
The Patient is deemed to terminate this Agreement if they delete the Application or click on the unsubscribe link in his/her email.
We may assign this Agreement by notifying the End User of the Assignment. The Health Care Provider cannot assign the terms and conditions contained in this Agreement without our express consent.
This Agreement contains the entire agreement between the Parties in connection with its subject matter and supersedes all previous agreements or understandings between the Parties.
Last change: March 1st, 2017